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  1. Ordergroove Knowledge Center
  2. Managing Customers and Orders

Managing Customers and Orders

How to manage your customers within the Ordergroove platform

Managing Customer Subscriptions

  • Handling Failed Payments
  • Updating Subscription Price or Discount via Ordergroove
  • Purging Disengaged Subscribers
  • Managing Your Customer's Orders
  • Creating and updating customer subscriptions
  • How Do Credit Card Retries Work?
See all 8 articles

Order Placement

  • Order Placement Settings
  • Order Placement and Management FAQ

Transactional Emails

  • Program Transactional Email FAQ
  • Transactional Email Templates

How to Use the Ordergroove System Tools

  • Using The Order Placement Utility
  • Using The HMAC Signature Tool
  • Updating Your Account and Password
  • Product Management & Feed FAQ

Managing Customers and Users

  • Deleting customers from Ordergroove
  • Managing Your Customer's Information
  • Creating an Internal User Account

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